Brother Printer Drivers

Brother Printer Offline | Printer Status Offline or Paused | Fix Now

Brother Printer Offline

Brother Printer Offline is one of the most common issues that users face while attempting to print a document. It generally occurs when your system fails to communicate with the printer. There may be several reasons behind this issue such as poor network connectivity, faulty or outdated drivers, pending print jobs, etc. Due to this issue, your Brother printer will not respond to any print request sent by the printer software. As a result, a stable connection will not be established between your printer and computer and you will not be allowed to print even a single document from your printer. In this in-depth guide, you will find advanced, helpful, and feasible troubleshooting methods by following which you can resolve this issue easily.

Reset Your Brother Printer to Factory Default Settings

Brother Printer Offline error can be resolved by resetting your printer to its factory default settings. 

  • Press the Menu button from the operational panel of your printer. 
  • Doing so, a list of options will be shown on your printer display. Use the navigation keys from your printer Control Panel to select the “Initial Setup” option. Then press OK. 
  • In the next screen, you need to select the Reset option. Then, move ahead by pressing the OK button. 
  • Following this, you will view an option of Factory reset. Select it and then press OK. 
  • You may see a pop-up box asking for your confirmation to reset the printer, select Yes. 
  • The processing will begin and all the applied settings will be removed once the reset is done. If the Brother Printer Offline error still persists, follow the next method. 

Ensure Your Printer is Properly Connected to Computer

It is necessary that your printer must be appropriately linked with your computer either wirelessly or using a USB cable. Otherwise, you will face Brother Printer Offline error. 

  • Wireless Connection Method: If your Brother printer has wireless compatibility, and you are using a wireless network to establish a connection, make sure that your computer and printer are connected to the same Wifi network. Otherwise, your computer will fail to detect your printer and you will see Brother Printer Offline error.
  • USB Cable: In case, you are using a USB cable to build a connection among your printer and computer, you need to consider certain points. Firstly, the USB cable you are using must not be damaged and should be an original one that is compatible with your Brother printer. Also, affix the cord properly to both the USB ports of your computer and printer. Furthermore, your computer USB port should be working and not faulty. You can check the port by attaching any other device. If it is not working, try a different USB port.

Set Your Brother Printer as Default Printer

One of the easiest and simplest ways to resolve Brother Printer Offline issues is setting your printer as a default one. Doing so, your computer will automatically send all the print requests to your particular printer. To do so, follow the below-listed steps carefully. 

  •  In the first place, click on the Start icon on your computer and select Control Panel. 
  • A dialog box will come into view. Click on the “Hardware and Sound” option and following this, select “Devices and Printers”. 
  • Doing so, a list of all the printers that are nearby your area and connected to the network will get displayed on your screen. 
  • Locate your Brother printer and then right-click on it. Then, select the “Set as default printers” option from the menu displayed. 
  • Now, restart your printer, and check whether the issue is resolved or not. If you face the same issue again, carry out the next method.

Cancel all the Pending Print Jobs

If you are still facing the Brother Printer Offline issue, you should cancel all the print jobs that are pending. 

  • First of all, open Control Panel > Hardware and Sound >Devices and Printers. 
  • Now, right-click on your Brother printer and you have to select the “See What’s Printing” option. 
  • Following this, select the “Cancel All Documents” option. If it doesn’t work, right-click on it and click Open as Administrator. 
  • You will be asked to specify an administrator password. Mention the password and click Yes. With this, all the print jobs in the queue will be canceled. If the issue still occurs, try the next method.

Install the Compatible and Latest Version Of the Printer Driver

Printer driver is the software that helps your computer to communicate with the printer and send print requests in order to print the documents. But if you are not using the supported driver to command your printer, it will fail to establish a connection between your computer and printer. So, to resolve a Brother Printer Offline issue, you should make sure that the Driver installed is fully compatible with your printer model. If not, uninstall it first and then install a new one from the Brother Printer Drivers official website. In addition to that, it is necessary to update your printer driver on a regular basis. As an outdated printer driver does not work properly and may obstruct the printing process. 

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